About Your Visit
For Your Appointment
If you are a new patient, please arrive to your appointment early in order to complete the registration process. Patients can also fill out paperwork ahead of time via the patient portal. In addition, please bring the following:
- Driver's License or State ID
- Referral (If Required by Insurer)
- Insurance Information
- Copies of Operation Records, Medical Records, X-rays, MRIs, and CT Scans from Prior Doctor Visits
- A List of Current Medications and Any Known Allergies
We accept most major insurance plans.
One of our physicians is available 24 hours a day, 7 days a week. If you have an emergency and are seen in the Emergency Room, the Hospital Emergency Room Physicians are well trained and will be able to perform appropriate initial care. They will make a referral to our office for follow-up if you choose one of the physicians in our practice. If the orthopaedic injury is severe or complicated, we are available and will respond to the Emergency Room Physician's request.
At Strand Orthopaedic Consultants office hours are by appointment from 8:00am – 5:00pm Monday – Thursday and 8:00am – 2:00pm on Fridays. You may schedule an appointment with the physician of your choice or to expedite matters, you may choose to see one of our certified Physicians Assistants.
When you come for an appointment, please bring all x-rays and records relating to your present condition as well as a list of any medications you are currently taking. While we always attempt to adhere to your scheduled appointments, emergency situations sometimes arise and require that appointments be rescheduled. We apologize for any inconvenience this may cause. Please notify us if you decide to cancel your appointment so that we may schedule another patient.
Our staff is dedicated to serving our patients with care and respect.
Fees & Payments
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, American Express and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.
Prescriptions & Renewals
Please request all prescriptions and authorizations for renewals during normal business hours, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances. There is a 24 hour turnaround for prescription requests.